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  • Opening a pdf on the Canvas LMS website causes continuous reloading

  • BugsDesktopDone

Vlad Perfect! Thank you! That worked great! Hoping this overall issue with canvas file previews can still be fixed in the future. I love Orion!

    Steps to reproduce:
    I went to Canvas for my uni, and when I tried to open today's lecture slides, the pdf viewer kept reloading and reloading, making reading the slides impossible. This issue has not happened on any other browser I've tried thus far.

    Expected behavior:
    I expected the pdf to just open and stay open, being in a readable state.

    Orion, OS version; hardware type:
    Orion Version 0.99.123.1-beta (WebKit 615.1.16.1)
    OS: macOS Monterey Version 12.3

    Image/Video:
    <Copy/paste or drag and drop to upload images or videos (up to 20MB)>

      Merged 3 posts from Opening a PDF causes the pdf viewer to open and close over and over.

        Thought I was the only one, seemed to work a couple updates ago but the constant reloads make this issue extremely annoying I hope for the sake of all my fellow students out there this gets fixed because it is just so annoying to deal with

          Steps to reproduce:
          Go to a website where a pdf is embedded. Click to view the pdf on the same page, and the website begins constantly refreshing until the page eventually crashes and tells you to reload. This problem persists when compatibility mode is turned on, and when tested in a clean profile. Works as expected in Safari.

          Expected behavior:
          When the pdf embed link is clicked, the pdf displays normally without the page refreshing or crashing

          Orion, OS version; hardware type:
          Orion 0.99.123.1-beta (Webkit 615.1.16.1); MacOS Ventura 13.2; Macbook M1 Air, 16gb RAM.

          Image/Video:

          • Vlad replied to this.

            To be clear, this video is from the clean profile with no extensions and is in compatibility mode. It's not just this file, it's all files when clicked.

              THEGUB does this happen to you on every website with a pdf?

                Yup same for me on Canvas. Although not for every pdf on Canvas. Can't tell when it happens to me but look like it happens always with the same pdf's so probably something in that specific pdf will Orion make go crazy

                  mazil Not really sure since Canvas is basically the only site I use which has this kind of pdf setup. But it's happened a couple other times on things like wordpress.

                  THEGUB Post a public link of page where this can be reproduced.

                    Vlad Sorry, can't think of any other examples (in public pages anyways) where this happens. It's highly possible as other repliers said here that the problem is confined to this site alone, but since the site works as intended in other major browsers, I'm sure something in Orion is not working as intended.

                      Nope, we just need to be able to reproduce it.

                        Merged 12 posts from Clicking on embedded pdfs causes website to constantly reload and crash.
                          Merged 14 posts from Canvas page keeps refreshing automatically.

                            Vlad sad. Can't figure out a public site that can reproduce this bug.