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Step to reproduce

Firefox extension

  1. Install Proton Pass "Firefox" extension
  2. Open the extension, try to login
  3. Boom! Proton website said "Oops, something went wrong" instead of sucessful login to extension

Chrome extension

  1. Install Proton Pass "Chrome" extension
  2. Open the extension, try to login
  3. Login success, extension seems to be working
  4. Go to the settings menu on the extension
  5. Boom! Setting page is broken

Expectation

Firefox extension

  • Can login to the extension sucessfully

Chrome extension

  • Can use the settings page

Software details

Orion: 0.99.126.4.1-beta (WebKit 618.1.2)
macOS: Sonoma (14)

    24 days later
    Merged 1 post from Proton Pass Firefox / Chrome extension is not working.
      25 days later

      Same issue here, the Firefox extension just don't work anymore and the Chrome extension cannot autofill, also settings page is unresponsive.

        I'd like to see this extensions working also. Neither Firefox or Chrome ones work at the moment. Firefox can't log in and Chrome logs in, but auto-fill doesn't work.

          a month later

          As of this posting, the Proton Pass add-on extension from Firefox doesn’t work at all. After installing the extension and successfully logging into Proton, the error, ‘Oops, something went wrong. An error occurred while communicating with the extension.”

          The Proton Pass extension from the Chome store does work but can't bring up the settings. Clicking the settings results in a graphic of a lock that can’t be interacted with. Without settings, can’t import, export, set autofill options, or add security PIN code.

          Version 0.99.126.4.1.10-rc (WebKit 619.1.1)
          Build date Mar 8 2024

          4 days later

          This is what is keeping me from adopting Orion as well.

            9 days later

            +1 for Proton Extensions both Proton Pass and Proton VPN. Appreciate all the hard work on this browser. I continue to try and have this be my "daily driver" as much as possible!

              Same problem here ... with Firefox extension or Chrome extension.

              It would be a real shame not to be able to use ProtonPass with Orion, especially as ProtonPass is now so effective.

              15 days later


              This happens whenever selecting ProtonPass from the key drop-down menu in the password input field. When I click on the add-on icon next to the address bar, it opens up fine and shows that I'm logged in

                8 days later

                Vlad
                Not working for me:

                Tried it twice. Got the error each time:

                If I edit the URL in the error page to remove the 'auth-ext', the page loads and I am logged in. I just downloaded/installed/updated the RC version, and had not logged into the proton.me account except via the ProtonPass extension, so it appears as if the extension is able to correctly authenticate me with proton, but fails somehow after that.

                    permezel
                    I just signed out from proton.me, deleted the recovery data, and attempted to retry the ProtonPass extension.

                    Same error, and again, I deleted the 'auth-ext' from the URL in the error page, and I was signed in.

                        The latest Crome extension does not install. It just spins and Firefox extension installs but i get an error when trying to connect. Really frustrating

                        8 days later

                        With latest rc I am able to get chrome proton pass extension and showing items. Does not autofill yet but it is progress!

                        Just a little bump for this issue. I'd love for Proton Pass to work, especially since Proton still doesn't have a Safari extension.

                        6 days later

                        I don't know why it took me so long to check, but the Chrome version is working for me. I just kinda assumed that since the Firefox version didn't work, the Chrome one wouldn't either.

                        Anybody who's still having trouble here, try uninstalling the Firefox version and giving the Chrome one a shot.

                        9 days later

                        Hey! Chrome works, apart from auto-fill.

                        This would be a nice feature. The Orion + Kagi / Proton suite fit well together.

                        For mac users, it's a pair solid pipes that avoids creeping lock-in.

                        Also, going into settings shows a dead view. Just a blank screen with a lock.

                        a month later

                        Bumping to see if this can be fixed 🙁
                        Chrome doesn't have the autofill, Firefox (preferred) has a 'auth-ext' formatting error as seen above.

                        I have continued to uninstall and reinstall both to no avail including today's RC release. No autofill capability and get locked screen for configuation of settings in the extension with Chrome. Firefox I found was more performant when it worked but has not worked in some time. I have been moving between Firefox and Brave for the extension which is pretty important in my workflows but the battery drain with those on my Silicon Macbook always drives me back to Webkit (Safari or Orion). Have been trying to use Orion as my daily driver for macos, iPados, and ios.