55

same issue here. Would have thought an easy fix.

  • Vlad replied to this.

    whoknows It might have been, if Netflix explained what the error is

        6 days later

        I have been having the same issue, but with the error code D7701-1003, and I looked it up and it has something to do with browser settings, while it also suggests that HTML5 is missing. This is the link to that page: https://help.netflix.com/en/node/27451.

        • Vlad replied to this.

          Jai-jdk Not sure what we can do about it until we understand what the problem is

              It says that HTML 5 is missing, but I also tried it with all the user agents, and it acted the same way. The previews of the shows/movies show up just fine, but maybe it's a problem when the site tries to get them and run them on the browser so it could be that it can't reach it's server, or something similar to that.

                Yep I am able to reproduce with 120 beta

                  a month later

                  I did get on Netflix recently, and I played around with the website settings, and it eventually played stuff, but the screen was black: , like here in Paddington, but then, when I tried with Avatar: The Last Airbender it worked, and showed the video, but then, when I tried with Rush Hour 3, it gave me the error code again:

                  These were the settings that I used for it:

                  I think that it is a problem on both sides where Netflix isn't familiar with the useful feature of changing browser identities with a simple click in the settings, while the other side is that the user agents for chrome and the other browsers seem to be outdated versions, and not the latest patches, causing Netflix to not use them, since these old versions are unsupported.

                  • Vlad replied to this.

                    Jai-jdk If you use a custom UA string for latest version of Chrome/Safari does it work?

                        Vlad I haven't tried that yet because I don't know any that I know are confirmed to be safe

                            Jai-jdk
                            Those gave the same error messages, so it might be something that needs chrome settings to be accessible, so that Netflix can understand that playing protected content has been enabled in this browser

                                Tried a couple others made for Netflix, and they didn't work

                                  7 days later

                                  Bump - also having this issue. I've tried changing the user agent to many different browsers, including my local safari's user agent.

                                    Ok update, Disney+ is also giving an error. Hulu plays everything but refuses to stream at HD level quality, which leads me to believe this might be a FairPlay/Widevine or other DRM related issue.

                                    Edit: YouTube works fine at all quality levels up to 4k.

                                      Also have that issue and it is annoying. I tried switching the UA but that is not working for me. I activated compability Mode and this was also not fixing the Issue

                                        HBO Max also does not seem to work with some videos. It will open, but display a black loading screen. Interestingly, I can see the subtitles... Works great on brave but does not seem to work on Orion. I have tried changing the UA but no luck 🙁

                                          Hi I get the same error on Netflix tried with compatible mode, but then I no longer get error code. But I only get a black screen and only audio works. I just want to reply on this so you guys are notified. I do have one more issue when I watch Youtube in full screen mode the screen flickers every couple of seconds. It started after I updated to macOS ventura. I do not know how to show it or add technical info but I also tried in compatible mode and different user agents. But I got the same results .