55

Steps to reproduce:
Tried to launch any Netflix show; issue persisted with content blockers off and with compatibility mode on.
Expected behavior:
Expected to play as normal

Orion, OS version; hardware type:
Orion Version 0.99.118.1-beta (WebKit 614.1.20), MacOS Ventura Beta 5, M1 Pro MBP 16/512
Image/Video:

  • Vlad replied to this.

    penguinsdotexe do you think you can get Netflix to tell us specifics of the issue? I just tried and it seems to play some videos and some don't.

        Was just about to report this. I have the same issue on macOS 13 Ventura. The issue is not present in Monterey. Some shows play and some don't. Works completely fine in Safari. Issue persisted with compatibility mode on.

          Vlad I tried in the chat and they didn't really give me any definitive answers, they just kept linking me to their website that didn't help.

              25 days later

              same issue here. Would have thought an easy fix.

              • Vlad replied to this.

                whoknows It might have been, if Netflix explained what the error is

                    6 days later

                    I have been having the same issue, but with the error code D7701-1003, and I looked it up and it has something to do with browser settings, while it also suggests that HTML5 is missing. This is the link to that page: https://help.netflix.com/en/node/27451.

                    • Vlad replied to this.

                      Jai-jdk Not sure what we can do about it until we understand what the problem is

                          It says that HTML 5 is missing, but I also tried it with all the user agents, and it acted the same way. The previews of the shows/movies show up just fine, but maybe it's a problem when the site tries to get them and run them on the browser so it could be that it can't reach it's server, or something similar to that.

                            Yep I am able to reproduce with 120 beta

                              a month later

                              I did get on Netflix recently, and I played around with the website settings, and it eventually played stuff, but the screen was black: , like here in Paddington, but then, when I tried with Avatar: The Last Airbender it worked, and showed the video, but then, when I tried with Rush Hour 3, it gave me the error code again:

                              These were the settings that I used for it:

                              I think that it is a problem on both sides where Netflix isn't familiar with the useful feature of changing browser identities with a simple click in the settings, while the other side is that the user agents for chrome and the other browsers seem to be outdated versions, and not the latest patches, causing Netflix to not use them, since these old versions are unsupported.

                              • Vlad replied to this.

                                Jai-jdk If you use a custom UA string for latest version of Chrome/Safari does it work?

                                    Vlad I haven't tried that yet because I don't know any that I know are confirmed to be safe

                                        Jai-jdk
                                        Those gave the same error messages, so it might be something that needs chrome settings to be accessible, so that Netflix can understand that playing protected content has been enabled in this browser