4

outlook.com quite frequently appears not responsive even with compatibility settings on and no tracking blockers. On closer inspection there seems to be a second concurrent issue.

Breakdown:

  1. you type the URL of outlook.com and the splash screen with the animated blue envelop appears. The envelope doesn't go away however, you're stuck in this screen with the envelope animating. (issue 1 Might be related (or regression of this issue))
  2. If at that point you try to switch tab in orion (let it load in the background) the newly selected tab content doesn't appear, but intead the outlook.com inbox appears whereas the other tab content was expected (issue 2)
  3. returning to the outlook.com tab it now renders the post-splashscreen page, but it's frozen - nothing is clickable, neither scrollable (as if the overlay splash screen is still active, but merely hidden).

In the video I demonstrate a few instances of:

  • typing the URL and opening outlook.com and waiting different intervals of time in hopes that the splash-screen goes away
  • (unsuccessfuly) switching to some other tab while the splash-screen is animating. Clicking a second time on the tab to properly open it.
  • trying to switch back to the outlook.com tab and (unsuccessfully) interacting with emails.

In the video I repeat multiple times the experiment, some times outlook.com loads properly, others it exhibits the issue. The video starts with a successful attemp. The black overlay in certain parts of the video is postprocessing to hide personal information.

1) I'd expect outlook.com to properly load
2) I'd expect switching to another tab to properly show that tab.

0.99.126.4.1-beta

Sonoma (14)

    F_Kal Can you confirm there are no such issues in Safari?

        I'll test it and verify!

          I've verified that it doesn't happen to Safari at all, whereas it still does happen to Orion. For what it's worth, I've also noticed that for certain sites like outlook, or instagram, orion seems to be struggling (stuttering/unresponsiveness etc) - as if they were heavy load. I wonder if the outlook.com issue I've reported is a form of sluggishness. This sluggishness doesn't reflect to CPU usage though in Activity Monitor.

          For instance when refreshing (cmd+R) outlook.com in safari, I see the splash screen for a few milliseconds. In Orion, cmd+R at outlook.com shows the splash screen for 3-4 seconds at best (at worse it never escapes that screen).
          On instagram if the page loads "properly" scrolling is a bit staggering indicating high CPU usage. Other times it is outright non-responsive - Here's a video showing the lack of responsiveness in instagram.
          In the video at first I try to scroll with the mouse wheel but nothing registers. Then I go on clicking of various screen elements but nothing happens. When I click on the "speaker" icon, to unmute a video post, the sound plays and the feed jumps to the top. From that moment on the scrollbars reappear and I try to scroll by dragging them, but the website is not responding.

            a year later

            • dino

            • Post #7

            F_Kal can you please check if the issue still reproducible in latest Orion release? Also, try with new clean profile if that fixes the issue?

                2 months later

                I haven’t experienced the issue for quite some time now. Not sure when it stopped happening though!

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