8

Steps to reproduce:
It started on Desktop. I didn't have Orion on iOS at that time. I've had Orion since Release 0.99.121, but now the newest release (Release 0.99.121) has given me issues to not being able to delete iCloud sync data (see images)

I've tried every version of uninstalling and reinstalling Orion. I even tried installing and uninstalling on iOS.
I tried deleting app data via iCloud from Desktop and Mobile (in iOS, delete just doesn't result in anything).
I called Apple Support. They said they can't delete App Data from iCloud on their end--which is weird--I'll try calling them again.

Expected behavior:
Being able to delete Orion Synced App Data.

Orion, OS version; hardware type:
I've had Orion since Release 0.99.121, but now the newest release (Release 0.99.121) has given me issues.
Macbook Pro 2015 15 inch.
MacOS Monterey 12.6.1 (latest)

Image/Video:


    Update: I tried
    cd ~/Library/Mobile\ Documents
    rm -rf iCloud~com~kagi~sync
    for now and which deletes my sync locally . I'm also keeping sync setting disabled at the moment. Note that this solution still won't allow me to delete the sync files stored in the cloud in iCloud--which is the primary goal. But this momentary is a workaround. Also note, I won't be able to sync anything until I delete the app data from iCloud. This is just a workaround for those who experiencing the same issues.

      Vlad changed the title to Add "Delete iCloud app data" in "Reset Orion" .
        a year later

        Such a long time and this Orion iCloud Drive data pesky bug still cannot be fixed.

        Tried everything to delete orion data from icloud without success.

        Any thoughts?

        • Vlad replied to this.
          4 days later

          kim221 It is not a bug but a feature suggestions, and only 4 people seem to be interested in it and we have 2000 other open issues most of which are bugs. What would you do differently?

            No of course not, patience its a virtue.

            When I try to delete it i receive

            " There are no doucuments in this folder"

            • Vlad replied to this.
              18 days later

              Orion data synced over iCloud

              • Vlad replied to this.

                kim221 You are confusing me. This thread is about desktop Orion. You are showing a mobile interface and referring to an option I am not sure Orion has.

                  It happens the same no matter iOS or macOS.
                  I can’t delete synced data of Orion from iCloud and it takes about 600MB of iCloud storage space.

                  • Vlad replied to this.

                    By going into settings>icloud>Manage account storage> Orion browser by Kagi> Delet data from iCloud. I press that button and it’s loading and nothing happens.

                      kim221 This post has nothing to do with that, I suggest opening a new one.

                        a month later

                        This post is about deleting/resetting Orion sync data in iCloud. This pertains to both iOS and macOS.

                          3 months later

                          I’m still having this issue.
                          Because this old sync data can’t be removed—I can’t sync new data if—say—I wanted to re-install MacOS and restore my Orion data. This is definitely a bug that’s needs fixing. I feel like I’ve waited long enough.

                          I tried looking up some stuff on Arc Search. So far it seems it’s definitely on Orion’s side on not on Apple. You guys need to fix the script that wholistically removes all data when data is deleted in iCloud settings https://search.arc.net/6GvOFXRMLyaXqbqMA5gl

                          I’m using the latest MacOS and iOS apps.
                          MacOS: 0.99.127.3
                          iOS: 1.3.8

                          MacBook Pro 2019 Intel 15 inch
                          iPhone 13

                            [Solution Found]
                            I’ve had a similar issue with another app (Scriptable) —where app data wasn’t “fully deleting” off of iCloud.

                            The best way to get rid of the data is to sudo su on the terminal and delete ANYTHING that contains ‘kagi’ or ‘orion’
                            To find those names, use finder AND the terminal command ls -la | grep ‘kagi’ on current directories (sorry it doesn’t crawl search).

                            WARNING: These instructions use rm -rf. Be careful, as any mistake will be unrecoverable. Use only if you know what you’re doing!! (I’m not held responsible for any damages)

                            First, uninstall Orion with something like “macOS app cleaner”. Be sure to turn iCloud sync on and off from Orion or iCloud preferences at anytime during these instructions.

                            Second-search using finder + enable the search option “search system files=true” on both your hard drive and your iCloud main folder. Delete said files and directories. If you can’t, enter as root user with sudo su and rm -rf said objects.
                            Here’s some suggested directories (possibly) delete:
                            Any folders and files with the name “kagi” or “Orion” in:

                            • ~/Library/Application\ Support/
                            • ~/Library/Preferences/
                            • ~/Library/Caches/
                            • ~/Library/Application/
                              Support/CloudDocs/session/containers/
                            • ~/Library/Logs/
                            • ~/Library/Containers/
                            • ~/Library/Cookies/
                            • ~/Library/Saved Application\ State/
                            • /private/var/db/BootCaches/

                            LAST (but certainly not least) locally uninstall Orion iCloud data.
                            cd /Users/<username>/Library/Mobile\ Documents/
                            Delete ANYTHING with the name ‘orion’ or ‘kagi’.
                            So far I only used:
                            rm -rf iCloudcomkagisync

                            AGAIN, I was to reiterate what I said earlier—play around with turning iCloud toggle for Orion on and off throughout these instructions. Everything I said—I didn’t document the order of operations, so just play around with it.
                            Lastly I would log out and log back in on iCloud or all your devices (though NOT ALL AT THE SAME TIME - LEAVE ON 1 DEVICE STILL LOGGED INTO iCLOUD, SO AS NOT TO GET LOCKED OUT VIA 2-FACTOR AUTHENTICATION REQUIREMENTS). Also, turn off “stolen device protection” (at least that’s what I did).

                            Keep logging in and out of iCloud on your devices, toggle Orion iCloud buttons, and delete any orion and kagi files/directories on Mac and iCloud Drive folder. “Eventually”…it will come time that it’s finally deleted from iCloud! (Yay!). It took me a lot of finicking. But follow this guide (carefully and with knowledge/caution) and hopefully you should be able to resolve your issue—just like I did 🙂

                              7 days later

                              Unfortunately it doesn't work to delete data from iCloud. Every time when I import again data, it takes space again but no deletion.

                              Thanks anyway. Still waiting for fixing this major bug.

                              5 months later
                              20 days later
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