The refresh button has disappeared

fish

If there is a network error for the user, after clicking ❌ while trying to access the website, they will find that the refresh button has disappeared.

Regardless of whether the website can be accessed normally, after clicking cancel loading, the refresh button will also display normally.

1.3.14 (7)

jeanetienne

Hi @fish, thank you for the bug report!
I am unable to reproduce this issue in the latest build (1.3.16 (2)). Would you be able to tell me if you still observe this bug?

Thanks.

fish

jeanetienne

Please watch the video, the current version 1.3.16 (2) can still reproduce it.

jeanetienne

fish thank you for checking on the latest version!

Unfortunately, I am still unable to reproduce this issue.

Would you be able to share a screen recording from before a cold launch of the app (force close Orion), create a new tab and show all the steps to reproduce the issue?
Do you know what is the underlying netweork error? I have no issues loading v2ex.com, and have tried to simulate 500, 403 and 404 errors but it didn't give me the same results as you. Any additional context you can share would be extremely helpful.

Thank you for your help and patience while we try to find a fix for this issue. I want to get to the bottom of it.

fish

jeanetienne

Of course, this error does not occur when the network is functioning normally. This is not a problem that only occurs with a specific website. The conditions I replicated are: using a proxy tool to add a node that cannot connect, and then globally taking over the network with this node. Then, when accessing any website, because the node cannot access the network, the website will hang. At this point, clicking the ❌ icon will reveal that the refresh button has disappeared.

jeanetienne

Thank you for the quick reply fish!

I tried:

dropping the requests with a proxy tool, or
setting my connection to a non-existent proxy,
and all I get is this:

How do you setup your proxy, what steps would I need to do to replicate your exact network conditions?
Thanks for your help!

fish

jeanetienne Please note that you must quickly click the "❌" icon before the page "Orion can't open this page" is displayed in Orion to correctly reproduce this issue.