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  • Pop-up windows don't work for certain websites due to missing browser version number

  • BugsDesktopDone

Orion seems to not report proper version numbers for pop-up windows. When using Brightspace Learn, a login pop-up window sometimes appears due to innactivity. I then get the attached error about the browser being outdated. This error doesn't occur when using Safari, or when using the website in a regular window in Orion.

Expected Orion pop-up window to behave similarly to regular windows and Safari pop-up windows where this site works and doesn't give version number error.

0.99.129-beta

Sequoia (15)

  • Vlad replied to this.
    9 days later

    I just installed the latest (Orion 130), and I still have this issue

    • Vlad replied to this.
      7 days later

      I’m not sure what you’d like me to record in the video. There’s no specific set of steps I take that causes this issue. It’s just that whenever the site tries to open a popup window, the browser version number is incorrect. This means that the page that opens is the error page in the screenshot instead of the content I was expecting.

      • Vlad replied to this.

        L5tCz Steps would mean what does a dveloper need to do to reproduce your issue, step by step assuming they never used this website.

            The specific website I am using is not accessable to the public, so I don't think a video of how to reproduce it would be helpful. This is a login link to a similar website, which is also a private portal, but you can artificially reproduce the error by using the console to open the login page as a pop-up: window.open("https://wau-adec.desire2learn.com/d2l/login", "_blank", "width=800,height=600,top=100,left=100,resizable=yes,scrollbars=yes");

            You should be able to see that the normal link works fine because the user agent is correctly reporting the browser version, but in the pop-up triggered from the console to the same site, the user agent is wrong which causes this error.

            Let me know if there is anything else I can provide to help!

              3 months later
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