Can't sign in to Battle.net

jwells89

Steps to reproduce:

Visit a Blizzard site
Try to sign into a Battle.net account that has mobile authenticator app attatched
Observe as the login page resets before user has chance to respond to mobile app prompt

Use of compatbility mode does not fix the issue. I have no extensions installed.

Expected behavior:
For login page to stay in its authenticator wait state until user has responded to prompt, allowing login.

Orion, OS version; hardware type:
Version 0.99.115-beta, macOS 12.4, iMac Pro

lebel

I still have that problem. Also was the case. It works on mobile, but not on macOS. Now on Sequoia.

laiz

lebel
While I don't have the mobile app installed, I was reproduce the initial report. After entering the code sent to my email/SMS, I was directed back to the login screen
Enabling compatibility mode solved this issue. Could you see if that does it for you as well?

lebel

Doesn't make a difference. Still can't log in even with compatibility mode.

lebel

lebel I even tried logging using another system like Apple account that still wanted to use my second factor from my battle.net account. Still didn't work. On Safari, Chrome or Firefox, it works just fine.