Okta verify doesn’t work and redirect to app

jco

Single sign on for GitHub going to Okta verify app doesn’t redirect to native app and can’t login.

Redirect to Okta verify app and it logins in, then I can go back to Orion and it loads page.

App version: 1.5.1 (1) (WebKit 8624.4.5.10.5) System version: 26.6.0 Device type: ?unrecognized? Native bounds: (1179.0, 2556.0) Scale: 3.0

jeanetienne

Hi jco thank you for taking the time to report this bug!

I don't fully understand what's not working for you, could you please guive us more details?

When you tap the button that should open Okta Verify, what happens? Nothing, a prompt, an error page?
Does the same sign-in work in Safari on the same device?
After approving in Okta Verify, does it return to Orion by itself, or do you switch back manually?

A short screen recording or a few screenshots would help a lot.

Thank you for your help in making Orion a better browser!

jco

Redirect back works in Safari but not Orion.

I don’t see Okta Verify app in open app settings list or in deep links.

jco

Basically blocker is it doesn’t open Okta verify app in first place.

Can’t record because of company.

jeanetienne

jco

Thanks, that narrows it down a lot.

Two last things and I think we will have it.

When you tap the button that should open Okta Verify, does anything appear at all? A dialog asking whether to open the app, an error, or does the page simply stay as it is?
What is in the address bar at that moment, and does it change when you tap? You can replace your company name, something like acme.okta.com is enough. This will help us understand if adding Okta to the App Opener list would be enough or not.

No screen recording needed, a description is fine.

Thank you for your help in making Orion a better browser!

Cal4T5

jeanetienne I'm having the same issue, Okta Verify will not open and eventually I was able to reproduce this error when clicking on Open Okta Verify after setting Request Desktop Site:

jeanetienne

Hi Cal4T5, thanks for this additional information. However I'm afraid it's a slightly different case here.

It appears this error comes from "Request Desktop Site" rather than from Orion. With it on, Okta serves its desktop sign-in flow, which falls back to a link apparently designed for the Okta Verify desktop app.
I tested with Okta Verify installed on my test iPhone and it couldn't open it. Safari fails in the same way.

I would like to investigate this further but I don't have enough information to reproduce the issue yet.

Could you share the URL of the page you are having issues with?

jeanetienne

Hi jco and Cal4T5. A fix for this has been shipped in TestFlight version 1.5.6 (2). Please let me know if you see an improvement or still find issues.

If you don't have access to TestFlight, send me an email jet [at] kagi.com and I'll share the link with you.

Thank you for your help in making Orion a better browser!

Cal4T5

jeanetienne seems to be working now on latest TestFlight.

jeanetienne

Cal4T5 awesome, thanks for confirming 🙏