1Password almost never successfully autofills in Okta

Rexios

I know there are other tickets for 1Password issues, but autofill on Okta specifically almost never works for me. I rarely even get autofill suggestions from 1Password, and when I do they almost never actually fill the credentials when I click on them. Passkeys also do not work on Okta. They pop up in the top right corner, but clicking on the button to use it never works.

I expect 1Password to fill credentials properly on Okta's login form

Version 0.99.135.2-rc (WebKit 622.1.15.19.2)

Sequoia (15)

nrudnyk

@Rexios Thanks for reporting this.

I'm not 100% sure how to reproduce it, but I've get trial account so I have to make sure that domain is correct in 1password, but and was able to login with 1password autofill (I haven't setup 2FA there).

Please let me know if there's any specific steps to reproduce it so we can investigate and find the root cause if any.

Rexios

There's no special steps. It just doesn't work for me. Maybe I'm just unlucky.

nrudnyk

@Rexios you need to make sure that domain you have your okta on is same as in 1password vault.
For my trial account it was something like https://trial-YOUR_NUMBER.okta.com e.g. https://trial-1234567.okta.com

This could be a culprit for your side.

Please let me know if that helps. Otherwise I would ask you to try come up with steps to reproduce so we can narrow it down and fix it for you! Thanks!

Rexios

I get the autofill prompt, but it doesn't work. So it's not a domain config issue. Clicking the autofill suggestion does nothing.